Privacy & Refund Policy
Collection of Information
While visiting our website, you may provide us with personal information (such as name, address, e-mail, telephone numbers and/or credit/debit card information) that you knowingly choose to disclose, which is collected on an individual basis for various purposes. We won’t collect or record your personal information unless you choose to give it us.
We collect information from you in a number of ways, for example when you:
Make a donation
Sign up to our campaign
Sign up to stay updated
Use of Information
We use the information you give us in the following ways:
To make sure we have an accurate record of all the donations we receive.
To email you with news and information about PFA and our campaigns, but only if you have agreed to this.
To make sure you are receiving the most appropriate and relevant information for you.
To find out more about you and the people who are visiting our website, donating or joining our campaign.
Notwithstanding anything contained herein or any other contract between you and PFA, PFA reserves the right to disclose any Personal Information about you without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the Site, to protect PFA and it's property, to fulfil your requests, to protect our visitors and other persons and if required by the policy of PFA.
Privacy of our Email Lists
Individuals who join our mailing lists via our website or through our campaigning engagements are added to our email database. We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone.
You browse the Site anonymously. We do not require you to identify yourself or reveal any Personal Information while browsing through the Site. However, you may not be able to access certain sections of the Site or interact with us without supplying us with Personal Information. For instance, you would not be able to make donations on the Site, without providing your Personal Information.
Security and Protection of Data
PFA uses well-recognised and proven technology for security and protection of data.
All the information is stored on our server and is not publicly accessible
Several layers of built-in security, including an advanced firewall system, encryption of important numbers, and use of passwords, protect the collected information.
If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists, you can send an e-mail to: firstname.lastname@example.org
Changes in the Policy
Cookies are pieces of electronic information which will be sent by PFA when you use our website. These will be placed in your computer’s hard disk and enable us to recognise you as a user when you next visit
You can configure your browser so that it responds to cookies the way you deem fit. For example, you may want to accept all cookies, reject them all or get notified when a cookie is sent. Please check your browser’s settings to modify cookie behaviour as per your individual behaviour.
External Web Links
We use a number of external web services on our site to display content within our web pages. For example, to display video we use YouTube. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your use of the content we embed on our site.
All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of PFA and/or its content suppliers and is protected by Indian and international copyright laws. All our programme resources are registered under Creative Commons License (CC BY-NC-SA 4.0). Any use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the express permission of PFA.
Transform Schools, People For Action takes the greatest care to process donations as per the instructions given by our donors, online and offline. We have instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations.
PFA will examine request for refund of donation and endeavor to make the refund. We may also seek proper explanation and reason from the donor. Also, it will require further verification and need documents of proof as well as for donation. If you would like your donation to be refunded, you must request PFA within seven (7) days of making the donation by sending an email at email@example.com along with the following details:
Date of Donation, Amount of Donation, Mode of Donation i.e. Cheque, Credit Card or Online Payment
Proof of the deduction of the donation amount.
In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses.
Please note we will not be able to refund the donation:
If the programme activities have been commenced/or the funds have been utilised,
If the tax exemption certificate is already issued
If the sought refund is in contravention to any applicable laws such as Foreign Contribution Regulation Act, Income Tax.
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.
Transform Schools, People For Action (PFA) is committed to the ethical collection, retention and use of your personal information on our site (www.transformschools.in). The information below explains our policy regarding your privacy and the website. By visiting, you are accepting the practices described in this Privacy Notice.